Terms & Conditions

Welcome to Arzopa. These Terms & Conditions govern your use of the Arzopa website and your purchase of products from our online store. By accessing or using our website, you agree to be bound by these terms. If you do not agree with these Terms & Conditions, please do not use our website.

1. About Arzopa

Arzopa is an online eCommerce store offering wall art and related products to customers in the United States.

Website: arzopa.shop

Throughout these Terms & Conditions, the terms “Arzopa,” “we,” “us,” and “our” refer to Arzopa, while “you” and “customer” refer to the person accessing our website or purchasing our products.

2. Use of Our Website

By using our website, you agree to:

• Provide accurate and complete information when placing an order.
• Use the website only for lawful purposes.
• Not attempt to interfere with or damage the website.
• Not use the website to engage in fraudulent, abusive, or unauthorized activities.
• Not reproduce, copy, distribute, or commercially exploit our website content without permission.

We reserve the right to restrict or terminate access to the website if we reasonably believe a user has violated these terms.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, dimensions, colors, pricing, and other information displayed on our website are accurate.

However, colors and appearance may vary depending on your monitor, device, browser, lighting, or other factors.

Product availability may change without notice. We reserve the right to correct errors, update product information, or discontinue products at any time.

4. Pricing

All product prices displayed on our website are subject to change without notice.

We make reasonable efforts to display accurate pricing. However, if a pricing or listing error occurs, we reserve the right to correct the error and, where appropriate, cancel an affected order and refund any payment already made.

5. Orders

When you place an order through Arzopa, you are submitting a request to purchase the selected products.

An order confirmation does not necessarily guarantee that the order will be fulfilled. We reserve the right to refuse, limit, or cancel an order for reasons including:

• Product availability
• Pricing or listing errors
• Suspected fraudulent activity
• Incorrect customer information
• Shipping limitations
• Other legitimate business reasons

If we cancel an order after payment has been received, the applicable payment amount will be refunded.

6. Order Processing

Orders are generally processed within 1–2 business days after successful payment authorization.

Processing times may occasionally be affected by circumstances outside our reasonable control, such as unusually high order volumes, technical issues, holidays, or other unforeseen events.

7. Shipping

Arzopa currently ships within the United States only.

We offer free shipping on eligible U.S. orders.

After processing, estimated delivery generally takes 5–7 business days. Delivery estimates are not guarantees and may vary due to factors outside our control, including carrier delays, weather, holidays, incorrect addresses, or other transportation issues.

Once an order has been handed to the shipping carrier, delivery may be affected by circumstances outside Arzopa’s control.

8. Order Tracking

When available, tracking information will be provided after your order has shipped.

Customers are responsible for providing an accurate shipping address. Arzopa is not responsible for delays or additional costs resulting from an incorrect or incomplete address provided by the customer.

If your tracking information indicates that your package has been delivered but you cannot locate it, please contact us so we can assist you in reviewing the shipment information.

9. Order Changes and Cancellations

If you need to change or cancel an order, contact us as soon as possible.

We will make reasonable efforts to accommodate requests submitted before the order has entered processing or shipping. Once an order has been processed or shipped, changes or cancellations may no longer be possible.

10. Returns and Refunds

Arzopa offers a 14-day return period for eligible purchases.

If you wish to return a product, please contact our customer support team within 14 days of receiving your order for instructions.

Products may need to meet applicable return conditions to qualify for a refund.

Once an approved return has been received and processed, refunds are generally processed within 1–2 business days. Your bank or payment provider may require additional time before the refund appears in your account.

11. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible.

To help us resolve the issue efficiently, we may request:

• Your order number
• A description of the issue
• Photographs of the product
• Photographs of the packaging or shipping label

After reviewing the information, we will determine the appropriate resolution in accordance with our applicable return and refund procedures.

12. Payment Methods

Arzopa accepts payment methods that may include:

• Visa
• Mastercard
• American Express
• Stripe
• Apple Pay
• Google Pay

Payment must be successfully authorized before an order can be processed.

We use payment-processing services and security measures designed to protect payment transactions. Customers should never send complete payment-card information through email or customer support messages.

13. Intellectual Property

Unless otherwise stated, content on the Arzopa website—including text, graphics, images, logos, product descriptions, page designs, and other materials—is owned by or licensed to Arzopa and may be protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially exploit our website content without prior written permission.

14. Third-Party Services and Links

Our website may use third-party services or contain links to third-party websites.

Third-party services operate independently and may have their own terms, conditions, and privacy policies. Arzopa is not responsible for the content, availability, policies, or practices of third-party websites or services that we do not control.

15. Disclaimer

To the extent permitted by applicable law, the Arzopa website and its content are provided on an “as available” basis.

We make reasonable efforts to maintain accurate information and reliable website functionality, but we do not guarantee that the website will always be uninterrupted, error-free, secure, or available.

Nothing in these Terms & Conditions is intended to exclude or limit any consumer rights or legal protections that cannot lawfully be excluded or limited.

16. Limitation of Liability

To the maximum extent permitted by applicable law, Arzopa will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or purchase of products, except where such limitation is prohibited by law.

Nothing in these Terms & Conditions limits liability that cannot legally be limited under applicable law.

17. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold Arzopa harmless from claims, losses, liabilities, damages, costs, and expenses arising from your misuse of the website, violation of these Terms & Conditions, or violation of applicable law or the rights of another person.

18. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

Please review our Privacy Policy before using the website or placing an order.

19. Changes to These Terms

Arzopa may update or modify these Terms & Conditions from time to time.

When changes are made, we will update the “Last Updated” date at the top of this page. Your continued use of the website after updated terms are posted means you acknowledge the revised Terms & Conditions, to the extent permitted by applicable law.

20. Governing Law

These Terms & Conditions are intended for Arzopa’s U.S. eCommerce operations and will be interpreted under applicable laws of the United States and the applicable laws of the state in which Arzopa operates, without regard to conflict-of-law principles, except where applicable law provides otherwise.

21. Contact Us

If you have questions about these Terms & Conditions, your order, or our services, please contact us:

Arzopa
Website: arzopa.shop
Contact Us: Contact Us

Phone: +1 408-924-1800
Email: support@arzopa.shop
Address: 211 S 9th St, San Jose, CA 95112, United States
Business Hours: Monday–Friday, 9:00 AM–7:00 PM (USA Time)