Payment Policy

At Arzopa, we strive to provide a secure, simple, and convenient checkout experience. This Payment Policy explains the payment methods we accept, how payments are processed, and important information regarding payment authorization and order processing.

Accepted Payment Methods

Arzopa accepts the following payment methods:

• Visa
• Mastercard
• American Express
• Stripe
• Apple Pay
• Google Pay

All available payment methods will be displayed during checkout based on your device, browser, and payment eligibility.

Secure Payment Processing

We take the security of your payment information seriously. Payments are processed using secure payment technology and trusted payment processing services. Your payment details are handled through secure systems designed to help protect your financial and personal information.

Arzopa does not intentionally collect or store your complete credit or debit card details on our website.

Payment Authorization

When you place an order, your selected payment method must be successfully authorized before your order can be processed. If your payment is declined or cannot be verified, your order may not be completed.

Please make sure that your billing information and payment details are accurate when placing your order.

When Will My Payment Be Charged?

Payment is generally authorized and processed when you complete your purchase. Once payment has been successfully confirmed, your order can enter our processing system.

Orders are typically processed within 1–2 business days.

Failed or Declined Payments

If your payment is declined, please:

1. Verify that your card or payment information is correct.
2. Confirm that your billing information matches your payment account.
3. Make sure your payment method has sufficient funds or available credit.
4. Try another available payment method.

If you continue experiencing problems, please contact our customer support team.

Order Cancellations and Refunds

If an order is eligible for cancellation and the cancellation is approved, the applicable payment amount will be refunded to the original payment method.

Arzopa offers a 14-day return period for eligible products. Once an approved return has been received and processed, refunds are generally processed within 1–2 business days. Your bank or payment provider may require additional time for the refunded amount to appear in your account.

Payment Security

Protecting our customers’ information is important to us. We use secure checkout and payment-processing technologies to help safeguard payment transactions.

For your security, never send your full credit card number, security code, password, or other sensitive payment information by email or through customer support messages.

Questions About Your Payment?

If you have questions about a payment, order charge, refund, or payment failure, our customer support team is available to assist you.

Phone: +1 408-924-1800
Email: support@arzopa.shop
Address: 211 S 9th St, San Jose, CA 95112, United States
Business Hours: Monday–Friday, 9:00 AM–7:00 PM (USA Time)